Counselling Worcester Park

The Policies. Library

The Policies

Confidentiality

The sessions are entirely confidential. This means that I do not discuss the sessions with a third party, even if you request it or if another professional requests it or if a friend or a member of your family requests it.

Cancellation

A 24-hour cancellation rule applies: there is no charge if the session is cancelled with a minimum of 24 hours notice. Otherwise, the session must be paid for in full.

Protected Time

If we agree to work together, I will offer you a fixed weekly time that will remain unchanged unless a new time has been negotiated between us.

If your work commitments or personal circumstances make it difficult to attend a fixed weekly time, I will endeavour to accommodate you.

Therapy is offered on an open-ended basis: I will not terminate counselling without your agreement.

Data Protection

Your contact details - email and mobile only - will be kept exclusively on my phone, to which no one has access.

I will not store information about you by any other means.

I delete all client emails and text messages at the end of each month.


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